Renewals

Enjoy the Benefits of Proactive Data Protection

Renew your support and maintenance agreements and subscription licenses on time to ensure uninterrupted protection for all your workloads. By maintaining valid NAKIVO Backup & Replication licenses, you take full advantage of all the new features as soon as they are released and the technical knowledge of our skilled support engineers. Essentially, you allow NAKIVO to help you protect your data and your business.

Why Renew

Put Data Safety First

Never Miss an Update

Never Miss an Update

Get the latest software updates with new functionality and patches. These updates are free with valid support and maintenance and can be installed as soon as they’re released. Updates include compatibility releases for the latest versions of supported platforms.

Uninterrupted Data Protection

Uninterrupted Data Protection

With continuous access to technical support via in-product chat, by phone or by email, you ensure uninterrupted data protection. Our skilled tech engineers are always ready to resolve any issues promptly, helping you reduce downtime and increase operational efficiency. And for even swifter response times, upgrade from Standard Support to 24/7 Support.

Improved Budgeting

Improved Budgeting

Choose multiyear renewal plans for greater savings on subscription licenses and support and maintenance. With 2 to 5-year renewal options, you improve IT budgeting and forecasting. And most importantly, you free up the time spent on annual renewals and focus on other core activities.

Price Protection

Price Protection

To ensure that your rates are not affected by any future pricing changes, make the most of timely multiyear renewals. In addition, with early renewals, you get financial savings and avoid expired support and maintenance reinstatement fees.

Stay Ahead of the Curve

Stay Ahead of the Curve

With valid support and maintenance, you’re always ready to upgrade to higher NAKIVO Backup & Replication editions at a moment’s notice. As your business needs change or you add new platforms to your operations, you have the flexibility to add functionality, such as Backup for Microsoft 365 or protection for Oracle Database via RMAN.

Boost Productivity and Data Safety

Boost Productivity and Data Safety

Improve productivity by leveraging the latest technology in NAKIVO Backup & Replication. Make sure you don’t miss out on any features that could make your data safer, your operations smoother and your budget lighter. We are working continuously to integrate new technologies to bolster data safety and protect new platforms adopted in your business operations.

Expired Support and Maintenance

What Happens If I Don’t Renew?

Expired Support and Maintenance

Customers with expired NAKIVO Backup & Replication support and maintenance agreements automatically lose all access to:

  • New NAKIVO Backup & Replication updates and patches: Customers will no longer benefit from free updates to the latest versions and new features and functionality.
  • Technical support: Customers will no longer be able to receive assistance from NAKIVO technical support engineers.

Expired Subscription License

Customers with expired subscription licenses automatically lose access to their data protection jobs in NAKIVO Backup & Replication and can no longer back up and/or recover their data.

NAKIVO Renewals Policy

Read the NAKIVO Renewals Policy handbook to get answers to all your questions about renewing subscription licenses and support and maintenance for perpetual licenses.

This handbook covers:

  • Types of licenses and renewals
  • Renewal options
  • Renewals automated notifications
  • Channel Partner information
  • Customer service
  • And much more...
Expired Support and Maintenance

Success stories

Multistrada
“NAKIVO Backup & Replication provides us with simple, yet reliable VM backups and fast VM recovery, thus improving the productivity of our users and eliminating downtime. We no longer need to worry about VM crashes or corruptions, as with instant VM recovery, we can restore an entire VM in just a few clicks.”
Kenedy Tjili, Head of IT and Operations at Multistrada
Radio radio
“With NAKIVO Backup & Replication, we’ve achieved automation and control of our backups’ quality. We also improved VM backup and VM recovery speed. We, as an IT team, save approximately 8 hours every week on backup management.”
Massimiliano Santolo, IT Manager at Radio Radio
Defender
“Support was present all the time during the trial period and very proactive in resolving our environmental issues. They provided assistance in a timely manner, which was a relief compared to our previous situation.”
Rene Manzo, Senior Information Systems Engineer, San Francisco Public Defender’s Office
Udens
“With NAKIVO Backup & Replication, we save at least two hours every week on just the VM backup. Moreover, we save one hour for each restore request for a file or an object.”
Joey Aben, System and Network Administrator at Udens College
Asia Pacific
“With NAKIVO Backup & Replication, the university saved time and money, while gaining peace of mind. I now spend the majority of my time not on backup administration, but on other IT-related tasks.”
Edwardson A, Pedragosa Jr., Network Administrator at the Asia-Pacific International University

About NAKIVO

NAKIVO is a US-based corporation dedicated to developing the ultimate backup and disaster recovery solution. With 20 consecutive quarters of double-digit growth, 5-star online community reviews, 98% customer satisfaction with support and more than 16,000 paid customers worldwide, NAKIVO delivers an unprecedented level of protection for virtual, physical, cloud and SaaS environments.